In-app deletion path
- Open profile account controls.
- Submit deletion request with in-app confirmation.
- Track request status until completion event.
Request account and data deletion
PaySmart is operated by VoltService Ltd. This page outlines deletion routes and mandatory retention caveats.
Email deletion path
- Email voltservice@metalbrain.net.
- Include account identifiers (email or phone).
- Identity confirmation may be required before processing.
Deleted scope
- Profile records not required for legal retention.
- Optional preference and personalization state.
- User-uploaded artifacts outside retention obligations.
Retention caveat
- AML/compliance obligations can require retention windows.
- Retained records remain access-controlled and lifecycle-managed.